Captainpups.com Privacy Policy

Last updated on July 17, 2023.

We are aware that you trust us. We consider it our responsibility to protect your privacy. On this page we let you know what information we collect when you use our website, why we collect this data and how we improve your user experience with it. This way you understand exactly how we work.

This privacy policy applies to the services of Captain Pup's. You should be aware that Captain Pup's is not responsible for the privacy policy of other sites and sources. By using this website you indicate that you accept the privacy policy.

Captain Pup's respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Our use of collected data:

Use of our services: When you sign up for one of our services, we ask you to provide personal information. This information is used to perform the service. The information is stored on Captain Pup's secure servers or those of a third party. We will not combine this information with other personal information we have.

Communication: When you send emails or other communications to us, we may retain those communications. Sometimes we will ask you for personal information that is relevant to the situation at hand. This allows us to process your questions and fulfill your requests. The data is stored on Captain Pup's secure servers or those of a third party. We will not combine this data with other personal data we have.

Cookies: We collect data for research to gain a better understanding of our customers so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Captain Pup's secure servers or those of a third party. We use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your prior consent.

Third parties

The information is not shared with third parties, with the exception of web applications that we use for our webshop. This includes the WebwinkelKeur assessment system. This data is only used for the purpose of the relevant application and is not further distributed. In addition, the information can be shared internally in some cases. Our employees are obliged to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, change or delete all personal information provided at that time.

Adjust/unsubscribe newsletter service

At the bottom of each mailing you will find the option to adjust your details or to unsubscribe.

Adjust/unsubscribe from communications

If you want to change your data or have yourself removed from our files, you can contact us. See the contact details below.

Disable cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

SMS marketing

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SMS Marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include checkout reminders. Webhooks are used to trigger the checkout notification system.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

Captain Pup's

support@captainpups.com

Website name: Captainpups.com
Company Name: Captain Pup's
Address: Dorpsweg 28A, 3245VC Sommelsdijk, South Holland, Netherlands
Email: support@captainpups.com
Phone number: 0645107611
Chamber of Commerce number: 87389355
VAT : NL864281249B01
Customer Service: Monday to Friday between 09:00 and 17:00